I don't believe in EVER asking a buyer for payment. I let eBay do the talking for me in the very rare times I have to open an UPI case
No you're not a bad seller at all, on bidding on the item he entered into a legal contract to buy it from you, he should have asked his questions before he placed a bid. If he continues to refuse to pay, take action against him. You can open a case on ebay and you could also persue him through a small claims court if you wish.
Nope, I have had people do the same, just open the unpaid case and let eBay handle it, and what he wanted you to do is to have the phone jailbroken, so it will work with another carrier sim card.
On my personal experience, if he pays, make sure to take plenty pictures of the phone and its esn when packing it to show that it was not damaged prior to shipping, also buy insurance with whoever the shipper is, usps, ups or FedEx, .
No, you're not wrong. Ebay is quite simple - he was the highest bidder, he won the phone, he has to pay.
Contact E Bay about this, NOW.
Per agreement with ebay policies, he has to pay.
you need to contact to ebay about this .
A buyer bided on and won a Samsung Galaxy s4 that I put up for auction. It's been two days and he hasn't paid and all of a sudden he's been messaging me questions about it as if he's hesitant on buying it. He asked me if it was unlocked, and by that I'm sure he means factory unlocked. I told him it's AT&T and he asked "Well would I be able to unlock it?" I replied "It does not have a pass code if that's what you mean, when I bought the phone I was told it was AT&T." He never replied so I sent him another message that said "You bided on and won the item, you have two days to pay for it or I will have to open a case." I mean if he wanted to know this shouldn't he have asked BEFORE he bided on it? He has one buyer rating and it good but still. A lot of people bided on it that actually wanted to buy it. So I feel as if he is wasting my time. Am I wrong for telling him he HAS to pay for it?