My name is Jennifer, and I'm writing from StubHub's Executive Customer Care Team. I certainly understand your concerns when purchasing tickets through a secondary marketplace such as StubHub.com. Rest assured our FanProtect Guarantee ensures you receive valid tickets! While we do offer multiple forms of delivery, Electronic Download is actually the most popular for our buyers as it is much faster than regular shipping and also less expensive due to lower shipping costs.
I hope this helps ease your concerns, Leahhh. If you have any other questions or concerns, please don't hesitate to reach out at yourfeedbackmatters@stubhub.com, or find us on Twitter @StubHub.com. Thank you for your interest!
Sincerely,
Jennifer M.
StubHub Executive Customer Care
www.StubHub.com
Twitter- @StubHub
While the site is legit, there is no guarantee that your tickets will be (they can't confirm if the seller is selling real tickets - or that the tickets haven't been duplicated which means you can show up to an event and not be allowed in if the "other" holder gets there first - http://www.topclassactions.com/lawsuit-s...
As another option, you should look at Ticketmaster's resale site - TicketsNow - which in a number of cases, can even reissue tickets in your name guaranteeing that they are authentic and valid (you can download and print your tickets as well). I'm not sure if this is on every event, so just check before you buy.
StubHub is legit, i've used it several times with no problems. Got tix to the final four a few years ago that way!
The website has a good online reputation and we believe it is safe and reliable:
http://www.scamvoid.com/check/stubhub.co...
So I need to order some tickets for an upcoming show.. Ticketmaster has no more of the seats I need... I found a website called stubhub.com and it's saying to electronically download the tickets? meaning you print them out. It seems very fishy to me but on google there is 5 stars and it makes it look like a legit site... I just need to know if it's something I can actually use or if it's going to be a scam. Help please!
