I called travel lord and booked ticket on monday afternoon and instantly received a booking confirmation via e-mail. The dates and times were exactly same as given over the phone. My e-ticket was issued and e-mailed within 2 hours. It was a great dealing with a very polite travel agent. well done guys.
no doubt a professional and friendly customer dealing. Booked a flight for my son travelling from Spain to Bangkok which went through smoothly. Can't find a better company I believe,
I was very disappointed with this company and will never use them again.