First,despite what others will tell you,you must attempt to make a resolution with the seller.If they fail to respond in a timely manner or address the issue to your satisfaction.Then you proceed to the next step of opening a case through Paypal.You can report the item as not as described.
Yes, the no refund policy is for a capricious decision by the buyer, not if something is damaged, but you must open a case immediately for Not As Described and go through the process. I would not engage in discussion with the seller.
If you paid with Paypal, you are covered by eBay Buyer Protection. Just open a SNAD case. Be prepared to ship it back to the seller at your own expense.
yes you file s dispute ad item not as described and make sure you send it back to the return address on the package with a tracking number
If you bought a $300 Xbox from eBay. and it says no returns accepted, if you get it broken can you still send it back to eBay?
