To give best service to the customer is the first approach of any business or an organization.
To make the great impact on the customer,firstly you have the great communication skill and full knowledge about the product.One thing I know that will work in every field weather it is business,medical,education is to talk in the pleasant manner.Make the conversation easy.Give all the details of the product so that the customer will easily understand about it.When you work in the service field you should have courteous,respectful and helpful towards your customer.Your words must be impressive and entertaining so that you can go long with the conversation.You successfully handle any customer with confidence and maintain your control in any situation.
Listening skills are vital when providing excellent customer service, especially when you are dealing with upset customers. Professionalism is vita as well. So I would say that I am Professional, Friendly and possess Excellent Communication Skills, inclusive of the ability to make the customer feel like I am genuinely listening and taking a real interest in them.
You greet them. You offer advice where appropriate. You say goodbye and wish them a good day.
Just 3?...
Treat all customers with respect and empathy
Ensure all of their needs are met
Listen and engage with the customer
Doing a job application and they are asking for "3 ways you will deliver world class service to our customers" I have good manners and friendly can't think of one more?
